I had a significantly large priced order that in shipment somewhere either got stolen or lost. My first of 2 pagages was delivered to me empty. A 38 lb empty box that was cut open, re-taped with non USPS tape. I immediately called and talked to Tammy. The second box disappeared enroute. Unlike other companies, Tammy immediately began a communication chain with me, helping me track and find it with no questions asked.
Long Story short, Tammy and Doug have completely re-filled and re-sent my whole order. Not only that, she shipped packages via a more secure method paying much more than regular mail- taking the hit.
Diamond K Brass has earned a lifelong customer and friend. You dont see this type of customer service anymore and as a Patriot amd Veteran I appreciate it. Awesome job ya'll. THANK YOU. Kudos to ENTIRE DKB team.
Rob D. Aug 31, 2021
I've been ordering with Diamond K Brass for the last six months or so - I've never seen faster order fulfillment anywhere. I always receive quality cases (and always more than the ordered count). In the thousands of cases I've ordered to this point - in both 9MM and 40S&W, I can count on one hand the number of cases that have not been usable. Amazing service!
Joshua Wilson Dec 11, 2020
I just made my first purchase from Diamond K Brass and I must say, WOW. The acknowledgement to the order and the shipping were a lot faster than I was expecting. And as they list their quantities with a + sign there will be a few extra in there to accommodate for any bad cases that may have slipped by. All I can say is, "You've got my business". I am glad to highly recommend Diamond K Brass for your brass and reloading needs.
Larry Jones Jun 13, 2016
First time buying brass for reloading and out of the 500 9mm brass only six were not usable. Will definitely be buy more.
wade boyce Feb 29, 2016
I came across this outfit via an interweb search. I ordered 1000 LP .45 ACP brass, unpolished, unprocessed, etc. Shipping was prompt, I reieved the brass 3 days after my order along with a tracking number notifying me the order had shipped. I didnt count the brass however I have no doubt that there is at least 1000 in the box that was sent. Also, the brass arrived very clean despite it not being processed. Very pleased, will purchase again from Diamond K!
JL May 26, 2018
I ordered 223/5.56 200+ last month. It came double bagged with no trash. Clean brass. Ordered another 500 this month. Impressed with Diamond K. Fast shipping, no trash brass. Will order more in the future.
mjmike Jul 10, 2015
I have done business with Diamond "K" Brass before and have never been disappointed...they have great brass at even better prices and shipping is lightning fast compared to others.....I am a customer for life...........
Eric Laird Jul 19, 2021
Just received my second order from Diamond K. Super fast shipping (at a very reasonable price - too)! 1000+ rounds of mixed 223/556 brass arrived. After sorting, the ratios listed in the listing are right on, and the brass is clean. (They must have washed it, because it's just that good!).
Diamond K is at the top of my list for ordering breass for reloading - you can't go wrong here!
Paul Dunn Mar 1, 2017
First time customer.
Recently ordered 1000 of the R.P. headstamp 9mm brass.
Good looking,clean brass.Every single one of them are in good shape,no defects at all.
Shipping was lightning fast .
Great communication.
I am a very happy customer and will definitely be back for
more goods.
I highly recommend this outfit... Top Notch.
Sincerely,
Scott Ward
Scott Ward Apr 19, 2021
Nothing but positive things to say about Diamond K. I am lucky to be in the Phoenix area so I order in the morning and pick up in the afternoon. Their quantity + policy covers that rare dinged case or unusable one. The last 1000 rounds had 2 bad cases but they more than exceeded my 1000. Great people to deal with.