I had a significantly large priced order that in shipment somewhere either got stolen or lost. My first of 2 pagages was delivered to me empty. A 38 lb empty box that was cut open, re-taped with non USPS tape. I immediately called and talked to Tammy. The second box disappeared enroute. Unlike other companies, Tammy immediately began a communication chain with me, helping me track and find it with no questions asked.
Long Story short, Tammy and Doug have completely re-filled and re-sent my whole order. Not only that, she shipped packages via a more secure method paying much more than regular mail- taking the hit.
Diamond K Brass has earned a lifelong customer and friend. You dont see this type of customer service anymore and as a Patriot amd Veteran I appreciate it. Awesome job ya'll. THANK YOU. Kudos to ENTIRE DKB team.
Rob D. Aug 31, 2021
Received my order for brass this afternoon around 1330 and I am in Pa.... probably the best service I have ever had internet or otherwise.... thank you very much and you will be hearing from me in the coming weeks.... Thanks again..it took less than 5 minutes for them to confirm my order and it was at my house in less than 2 days... thats from Scottsdale Az to Pa.... can't beat that.... give them a try...
Bill Hunsinger May 18, 2020
I've been reloading for about a year. Anything from 9mm to .308, DKB has what I need in stock and super fast shipping. Thank you to the team at DKB!
Dustin Brehm Jan 6, 2017
Fast delivery of high quality brass. Great!
Michael Adams Apr 2, 2016
Wow! Ordered Friday afternoon and my brass was at my house when I got off of work Monday evening in Louisiana. I didn't figure it would even get moving until Monday! Brass was in excellent shape. Had 27 small primer 45 ACP and 497 of the large primer. I'm totally pleased with this ratio for an order of 500+. The small primers are still reloadable so I will just keep them separate. I haven't looked through the .223 brass but I'm sure the results will be great.
Will definitely order from and recommend Diamond K Brass!
phillip aucoin Mar 28, 2017
Thanks for the outstanding service. Not only was it quick delivery but to my surprise the brass was cleaned which made head stamping, sorting a breeze. It us good to know that I have found a company that goes above and beyond to make sure their customers are satisfied. Thank you for all your help on my initial order. Bobby T
Bobby Thomas May 23, 2016
This last order 500 ACP mixed resulted in a 2/3 large primer and 1/3 small. Two .44 casing and one .40. One damaged. Already polished and sized. A+. 500 >38 specials tear downs 40 with defective primers no damaged cases. One .357 in the mix Oh my. A+ 500 9MM tear down 30 miss primer. Two bad casings a couple of hollow point bonus. A+ What can I say except Excellent!!
eric bjurstrom Sep 20, 2020
Bought a 500 count bag of 200 gr .45 colt SWC projectiles from Diamond K and found some RN mixed in with the lot. I took a pic and emailed to the company just to inform them. I wasn't looking to give them a hard time, complain, or whine about the issue as I can still reload them but I wanted to let them know.
Doug K. (the owner) replied back immediately, apologized and asked if I wanted him to replace the odd ones. I replied with a negative-that it was not necessary; but for the owner to validate my concern was an above average response to a query.
More American businesses should learn from companies like Diamond K, as they take care of customers equally. Be it a small time reloader like me from some podunk town out west or a big ticket purchaser who might load commercially.
I am now a fan and a a loyal customer.
(My wife thanks you. ;-) hahaha)
Ray Rojas Jul 12, 2021
Just received my second order from Diamond K. Super fast shipping (at a very reasonable price - too)! 1000+ rounds of mixed 223/556 brass arrived. After sorting, the ratios listed in the listing are right on, and the brass is clean. (They must have washed it, because it's just that good!).
Diamond K is at the top of my list for ordering breass for reloading - you can't go wrong here!
Paul Dunn Mar 1, 2017
GREAT QUALITY BRASS!!!! This is the first time that I have ordered from Diamond K Brass and it will NOT be the last.
I ordered 1000 of 223 and 1000 of 9mm and it came to my house 2 days later. Great price and great shipping don't change a thing guys, keep it up!