Bought a 500 count bag of 200 gr .45 colt SWC projectiles from Diamond K and found some RN mixed in with the lot. I took a pic and emailed to the company just to inform them. I wasn't looking to give them a hard time, complain, or whine about the issue as I can still reload them but I wanted to let them know.
Doug K. (the owner) replied back immediately, apologized and asked if I wanted him to replace the odd ones. I replied with a negative-that it was not necessary; but for the owner to validate my concern was an above average response to a query.
More American businesses should learn from companies like Diamond K, as they take care of customers equally. Be it a small time reloader like me from some podunk town out west or a big ticket purchaser who might load commercially.
I am now a fan and a a loyal customer.
(My wife thanks you. ;-) hahaha)
Ray Rojas Jul 12, 2021
I've been ordering from these wonderful folks for some time now. They ship fast and always give more than you ask for, in case there's a few bad cases. Turned my fellow shooters to them for their reloading needs. Great company, great service, what more can one ask for?
Curtis Henline Jan 31, 2014
Just received my first Diamond K order. I placed the order on Thursday afternoon and the 500 7.62 LC cases were at my front door in Michigan by 9:30 AM Saturday. Are you kidding me??!! What great service !! Everything from Tammy taking my phone call to the good packing was top-notch. Plus the brass looks fabulous. Working this military brass is a little more labor-intensive than the commercial stuff, but aways well worth the effort ! So glad to have found a new source for good spent brass.
Tom Volkema Apr 21, 2020
Have nothing but good to say about diamond k, good prices, good quality, but most of all is the service
Terry May 8, 2017
I had a significantly large priced order that in shipment somewhere either got stolen or lost. My first of 2 pagages was delivered to me empty. A 38 lb empty box that was cut open, re-taped with non USPS tape. I immediately called and talked to Tammy. The second box disappeared enroute. Unlike other companies, Tammy immediately began a communication chain with me, helping me track and find it with no questions asked.
Long Story short, Tammy and Doug have completely re-filled and re-sent my whole order. Not only that, she shipped packages via a more secure method paying much more than regular mail- taking the hit.
Diamond K Brass has earned a lifelong customer and friend. You dont see this type of customer service anymore and as a Patriot amd Veteran I appreciate it. Awesome job ya'll. THANK YOU. Kudos to ENTIRE DKB team.
Rob D. Aug 31, 2021
Wow! Ordered Friday afternoon and my brass was at my house when I got off of work Monday evening in Louisiana. I didn't figure it would even get moving until Monday! Brass was in excellent shape. Had 27 small primer 45 ACP and 497 of the large primer. I'm totally pleased with this ratio for an order of 500+. The small primers are still reloadable so I will just keep them separate. I haven't looked through the .223 brass but I'm sure the results will be great.
Will definitely order from and recommend Diamond K Brass!
phillip aucoin Mar 28, 2017
I started with a small test order. Great communication of the status of my order, super fast shipping, and the quality brass, placed a 2nd order and will be placing a 3rd. Great prices and fast shipping, Diamond K Brass is my brass connection.
Dave Dec 8, 2018
This was my first order with Diamond K Brass...55 45 ACP, LP...Great service, Fast Shipping...Got 9 more then I ordered..Only threw 3 out...I will be buying ALL of my brass from you...
Bill Baker Jun 6, 2015
I buy 500 each of various pistol brass, 40, 45, 380, etc. and load with plated lead bullets. Diamond K works great for me! I don't worry about what I can't find on the ground anymore.
Pat Aug 3, 2017
Hello my first order was 200 308's and 500 40cal teardowns I liked all that I received. I have started to recondition the teardowns. And have finished them and only had 2 that could not be saved. On my second order I received it fast I ordered damaged 223/5.56 to recondition into 300 blackout and 22 tcm the brass is working fine for that job. Thanks very much William