Bought a 500 count bag of 200 gr .45 colt SWC projectiles from Diamond K and found some RN mixed in with the lot. I took a pic and emailed to the company just to inform them. I wasn't looking to give them a hard time, complain, or whine about the issue as I can still reload them but I wanted to let them know.
Doug K. (the owner) replied back immediately, apologized and asked if I wanted him to replace the odd ones. I replied with a negative-that it was not necessary; but for the owner to validate my concern was an above average response to a query.
More American businesses should learn from companies like Diamond K, as they take care of customers equally. Be it a small time reloader like me from some podunk town out west or a big ticket purchaser who might load commercially.
I am now a fan and a a loyal customer.
(My wife thanks you. ;-) hahaha)
Ray Rojas Jul 12, 2021
I came across this outfit via an interweb search. I ordered 1000 LP .45 ACP brass, unpolished, unprocessed, etc. Shipping was prompt, I reieved the brass 3 days after my order along with a tracking number notifying me the order had shipped. I didnt count the brass however I have no doubt that there is at least 1000 in the box that was sent. Also, the brass arrived very clean despite it not being processed. Very pleased, will purchase again from Diamond K!
JL May 26, 2018
I've made purchases both in-person and online. All of the folks in the office are very helpful, knowledgable, and friendly
I have always been completely satisfied with the products and customer service.
Diamond K Brass is one of my bookmarked, go-to suppliers of excellent, fairly priced once fired brass.
Ken from Illinois May 3, 2016
3rd order due to great brass and quick service
terry Jun 23, 2015
Purchased 200 rounds of 7.62X51 Lake City brass. I have been buying brass from this co. for years, and have always been more than satisfied.
Paul D. Jun 4, 2020
Great company selling high quality product at a reasonable price. What more could you ask for?
I don't even check other suppliers anymore.
Jim Ledford Dec 27, 2015
Just received my 500+ .223/5.56 cases today and they look great! I ordered them un-processed because I like prepping my own brass, it's just something that I enjoy........but after staring at a box full of brass this size I might decide to have them decapped next time? Ha,ha.........Seriously I'm very glad I found this site, honest 2 day shipping and I got exactly what I had hoped for. I'm not going to count every single case because I'm not that worried about it, but I guarantee that there are more than 500 pieces of brass in this box, double bagged, and reinforced tape on all corners of the box......Smart Packaging! I will be ordering more brass from Diamond K Brass and you should do so as well without hesitation.
Chris Banks from Missouri Mar 31, 2017
I am very pleased with the brass I received. I will continue in future to purchase my reloading brass from Diamond K . I will be recommending Diamond K to all my friends who reload their own ammo. Thanks Diamond K , your customer service is is in my view the best and also looking foward to do business again .
Regards
Andre (South Africa)
Andre Hattingh Jan 4, 2015
I have made several orders from diamond k in the last 3 years or so and have always been beyond pleased, but this last order of 200 .223 brass takes the record. actual order was 228 cases and they are exceptional. I had to check the invoice to see if they were polished or something, but no just beautiful brass as always I look forward to loading them