Bought a 500 count bag of 200 gr .45 colt SWC projectiles from Diamond K and found some RN mixed in with the lot. I took a pic and emailed to the company just to inform them. I wasn't looking to give them a hard time, complain, or whine about the issue as I can still reload them but I wanted to let them know.
Doug K. (the owner) replied back immediately, apologized and asked if I wanted him to replace the odd ones. I replied with a negative-that it was not necessary; but for the owner to validate my concern was an above average response to a query.
More American businesses should learn from companies like Diamond K, as they take care of customers equally. Be it a small time reloader like me from some podunk town out west or a big ticket purchaser who might load commercially.
I am now a fan and a a loyal customer.
(My wife thanks you. ;-) hahaha)
Ray Rojas Jul 12, 2021
The order got here very,very fast. After opening the box to look at the brass I was really surprised to see that all the brass was very shiny and for the most part it looked mostly new. Thanks.
Just placed another order.
James Moore, Georgia Jun 20, 2014
Just received my order and just had to say that the hard to get brass would be a 10+ on a scale of 10, they all look to be once fired brass.
Thank you!
Jim H Mar 20, 2017
My first order, but won't be my last. 7.62x51 NATO brass, washed and ready for processing. Have not found one that is unusable. Fast shipping and very good contact with tracking info. The kind of supplier I look for. Very pleased.
Greg Hilger Mar 27, 2020
Just received my order today and it exceeded my expectations.500 rounds of .45 acp almost all large primers and 100 .45 colt.Only one colt was the short hornady round.Great product and service
Eric Weterrings Jan 29, 2016
I called Diamond K and left a message about their 10mm auto brass , I also left a text message inquiring about manufacter test brass . I was surprised how quickly both questions were answered . Tammy was the one who handled both questions ,she actually cared about want my concerns were and took the time to get an asnwer for me . the best compliment a company came get is to be told there customer service is great ,so here it is Diamond K Brass your customer service is outstanding Thanks John
Revolver John Apr 28, 2021
I reload quite a bit, from 380 to 500 S&W. So I order brass quite often. The brass I have received from DKB has been superior to any other company. I no longer shop for brass. Their prices are better because of the product. In other words you get what you pay for. Shipping is quick and that's a plus.
Brad C Dec 19, 2014
I buy 500 each of various pistol brass, 40, 45, 380, etc. and load with plated lead bullets. Diamond K works great for me! I don't worry about what I can't find on the ground anymore.
Pat Aug 3, 2017
I ordered a case of 1000 357 Magnum once fired brass. I went through & used a universal depriming die to inspect & prep the brass. I did not find one single 38Spl brass case in the entire box!! Only a few cases had any issues what so ever. Thoroughly impressed & will order again. Thanks DKB!
Thomas Hartsfield Jan 27, 2018
Diamond K Brass simply rocks! Quick turn around and great customer service. New reloader here and they have been so helpful with so newbie questions. Happy top have found them!