I had a significantly large priced order that in shipment somewhere either got stolen or lost. My first of 2 pagages was delivered to me empty. A 38 lb empty box that was cut open, re-taped with non USPS tape. I immediately called and talked to Tammy. The second box disappeared enroute. Unlike other companies, Tammy immediately began a communication chain with me, helping me track and find it with no questions asked.
Long Story short, Tammy and Doug have completely re-filled and re-sent my whole order. Not only that, she shipped packages via a more secure method paying much more than regular mail- taking the hit.
Diamond K Brass has earned a lifelong customer and friend. You dont see this type of customer service anymore and as a Patriot amd Veteran I appreciate it. Awesome job ya'll. THANK YOU. Kudos to ENTIRE DKB team.
Rob D. Aug 31, 2021
Greatly exceeded my expectations! You have another customer for as long as I continue to reload. Thanks!
Dano Dec 23, 2020
Just recieved my second order of 5.56 brass and it looks great. 3days shipping. Thanks again.
Lewis Whitsitt Feb 22, 2014
I have ordered from these DKB several times. This time, my order was about ten times what I normally get and numerous calibers. The staff there must stay quite busy, since as usual, I got my order in almost record time. Keep up the great work !!
Joel C. Nov 3, 2016
Received my order for brass this afternoon around 1330 and I am in Pa.... probably the best service I have ever had internet or otherwise.... thank you very much and you will be hearing from me in the coming weeks.... Thanks again..it took less than 5 minutes for them to confirm my order and it was at my house in less than 2 days... thats from Scottsdale Az to Pa.... can't beat that.... give them a try...
Bill Hunsinger May 19, 2020
I've made purchases both in-person and online. All of the folks in the office are very helpful, knowledgable, and friendly
I have always been completely satisfied with the products and customer service.
Diamond K Brass is one of my bookmarked, go-to suppliers of excellent, fairly priced once fired brass.
Ken from Illinois May 3, 2016
I have loaded 9mm,38S 357 mag.&45acp that I bought from you guys.Your ads. are right on.out of 1500 rounds I had no problems and will continue to buy.You prices are either lower or the same as the other suppliers I have checked out.Your shipping is faster than expected.Great job!Thank you, Earl
Earl Nov 28, 2014
Received my 500 223 LC Brass today. Found 4 rejects and about 1.3 had dimples from too much lube when resized. Doesn't hurt anything. Will be fine after first firing. Have someone check the lube and this brass will be great. I was surprised I didn't have to ream the primer pockets.
Charles Holmes Mar 9, 2015
Great people to do business with; fast responses to inquiries, quick deliveries, good products. Exceeded my expectations.
A++
What more could you ask for?
Mike McCabe Oct 8, 2014
I ordered 500 .40 S&W brass, they were delivered 2 days later, and I am in Ohio. Super fast shipping! I actually had more than 500 in my box, and even got about 50 nickel plated pieces. I will buy brass from no where else. Loved the order so much that I just ordered 2000 5.56. Loyal customer for life.