Bought a 500 count bag of 200 gr .45 colt SWC projectiles from Diamond K and found some RN mixed in with the lot. I took a pic and emailed to the company just to inform them. I wasn't looking to give them a hard time, complain, or whine about the issue as I can still reload them but I wanted to let them know.
Doug K. (the owner) replied back immediately, apologized and asked if I wanted him to replace the odd ones. I replied with a negative-that it was not necessary; but for the owner to validate my concern was an above average response to a query.
More American businesses should learn from companies like Diamond K, as they take care of customers equally. Be it a small time reloader like me from some podunk town out west or a big ticket purchaser who might load commercially.
I am now a fan and a a loyal customer.
(My wife thanks you. ;-) hahaha)
Ray Rojas Jul 12, 2021
Great people to do business with; fast responses to inquiries, quick deliveries, good products. Exceeded my expectations.
A++
What more could you ask for?
Mike McCabe Oct 8, 2014
Wow! Ordered Friday afternoon and my brass was at my house when I got off of work Monday evening in Louisiana. I didn't figure it would even get moving until Monday! Brass was in excellent shape. Had 27 small primer 45 ACP and 497 of the large primer. I'm totally pleased with this ratio for an order of 500+. The small primers are still reloadable so I will just keep them separate. I haven't looked through the .223 brass but I'm sure the results will be great.
Will definitely order from and recommend Diamond K Brass!
phillip aucoin Mar 28, 2017
I previously I written a testimonial that my order of brass had a number of casings that wouldn't accept a new primer. After talking with DKB customer service rep, she resolved my problem by just replacing those pieces of brass that I could not reload. Now I will be finishing that balance of reloads toady.
Thank you DKB for backing your products. I look forward in doing business again.
RICK MAJESKI Jul 2, 2021
This is the only place where the all of the brass is usable and I mean all. I ordered 200 and got 210 usable brass. And it's a good price.
Charlie P Aug 28, 2014
Holy crap! I searched high and low for the brass I needed to no avail. Diamond K had it in stock and at the best price I had seen in recent months. I placed my order and 2 1/2 days later, it lands on my doorstep. In stock, great price, fast shipping...so what about the quality? OUTSTANDING! Brass was in excellent condition and I could not have cleaned and polished it better myself. Way to do business! You've won a customer.
George Jan 7, 2016
Ordered 1000 pcs of 45acp brass and am very pleased will do business with Diamond K again received my order 3 business days after it was placed and brass looks good.
Justin Todd Aug 22, 2018
Just got my grocery's delivered. 1000 223's,1000 45's,500 38's and the last 100 357 mag nickle. The brass was cleaned making any stress cracks real visible, and there were not many. The extra brass more than took care of the ones that were unusable. Very fast shipping, I was shocked. You definitely have a repeat customer here!!!! Keep up the great job.
Don Karcz Jr Aug 7, 2018
I can honestly say I have reloaded thousands of round, of brass purchased from Diamond K Brass. Once I venture off to another once fired brass company looking for a deal, only to get the nastiest junk brass I have ever saw. Diamond K Brass is the best, most reliable supplier I have found, with the best product at a good value. The Staff, at Diamond K Brass knows their product and are always there for me when I have questions. Other than new brass they don't have, I buy all my brass from them.
Thanks Diamond K Staff
Harmey Randolph Feb 10, 2014
I ordered 100 ea. .30 carbine and .243 Winchester. It arrived in three days. This brass is beautiful. No dents, no junk and polished to perfection. Even a few extras. You guys really get it. When one spends as much time as I do in precision reloading, it's very refreshing to discover a firm that simply cares. Thank you Diamond K, I'll be back down the range. A very satisfied customer.